Terms & Conditions

Bookings with us

We will do our best to make this booking process as easy and convenient as possible, please don’t hesitate to ask if you need help!

Bookings are instant via our website booking system but will need confirmation when done from other platforms, like TripAdvisor, AirBnB, Expedia or Booking.com.

We require a deposit of 50% to secure your reservation. The rest amount is payable upon arrival.

Tariff includes the Vanuatu VAT + Bed Levy of 15%

 

Children are welcome.

Children under 12 are free of charge.

Children above the age of 12 are charged the full rate.

 

Pets

Pets are not allowed only well-trained service animals, i.e. to support the blind, are welcome.

Cancellations

Cancellation from your side:

Cancellation within 30 days incurs a 20% administration fee of the total booking amount.

Cancellation within 7 days of arrival date leads to a 100% forfeit of the total deposit or the equivalent of 50% of the total booking amount.

Cancellation from our side:

In case we need to cancel your booking, we will try to find a suitable replacement or will refund you 100% of your payment.

Travel insurance is recommended and is as essential as your passport.

 

Last update 22/01/2020

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